Frequently asked questions

The process we will go through is about your relationship with your belongings and understanding the reasons behind the clutter. I do not know what brings you enjoyment to you or holds personal memories, so I am not in the place to make the decision of what to keep. I will however coach you through the process and help you decide what you can let go.

No not at all. There is no judgement and I am there to help you along a new path. I am a working mum of three and as organised and tidy as I am, I truly believe our workspaces and homes are to be lived in and enjoyed, so my own space is frequently not Pinterest perfect. However, everything has a home and place which helps me get it back spick and span in a short space of time.

We certainly can if you wish. We will do charity drop offs for you and we are passionate about recycling and endeavour to find new homes for items.

We also dispose of waste depending on the quantity as we hold a waste carrier licence. This will be discussed in the discovery visit.

We will help with very light dusting of the spaces we are decluttering and can advise where a deep clean may be necessary.

Not at all. These are your belongings and its about removing the items you no longer require or find enjoyment from.

Please don’t as its important for me to understand how you truly live in your home so I can identify what systems need to be in place going forward. It may be handy however to have a hoover and some cleaning products to hand for a wipe down, but otherwise we can tackle everything together.

Cancellations will be charged at 50% of the cost of the session. Please refer to terms and conditions.

Yes, Rejig holds a Professional Indemnity & Liability Insurance to the value £1,000,000 we are registered with the (Data Protection).

I am an I’m an accredited member of APDO the national Association of Professional De-clutterers and Organisers (UK) and have attended several training courses. I continue to do this on an ongoing basis so to keep skills up to date.

We would like to take before and after photos so that you can see what great progress is being made as it’s easy to lose track of where we started and it’s important to celebrate the success. We do on occasion ask if we may use images for marketing reasons but will not do so unless we have prior permission from yourself.

All your personal data stored and processed by us is taken very seriously. We do not pass on your information to other parties unless it is necessary to carry out services as requested by yourself. We are registered with the Information Commissioner’s Office (Data Protection). For more information please refer to our terms and conditions.